Frequently Ask Questions

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Are there restrictions on what I can bring onto the tournament grounds?

Items that are prohibited from being brought into the tournament include:

  • Please review the 2016 Security Procedures for more information.
  • The sale or give-away of tournament tickets and badges at the tournament site is prohibited except by Thunderbirds.
How Do I Get Tickets?

Daily general admission is FREE on Monday and Tuesday, $30 on Wednesday and Thursday, and $40 on Friday, Saturday and Sunday. Children ages 17 & under are free when accompanied by an adult. The Waste Management Phoenix Open is never sold out and tickets will be available at the gate during tournament week. Advance daily general admission tickets will be available until Friday, Jan. 29, 2016, at all Ticketmaster ticket centers, by phone at (800) 745-3000 or online in the Tickets section of this website.

For Ticket or Hospitality Packages or Corporate opportunities CLICK HERE.

Who is Waste Management?

Waste Management (NYSE: WM), based in Houston, Texas, is the leading provider of comprehensive waste management services in North America. Through its subsidiaries, the company provides collection, transfer, recycling and resource recovery, and disposal services. It is also a leading developer, operator and owner of landfill gas-to-energy facilities in the United States. The company’s customers include residential, commercial, industrial, and municipal customers throughout North America. For more information, please visit Waste Management’s corporate web site at

Where is the TPC Scottsdale located?

Between Scottsdale Road and the Loop 101 Freeway (Pima Road), north of Frank Lloyd Wright Blvd. Detailed maps are available in the “Course” or “Directions & Parking” sections of this website. If you wish to look up the address on your favorite mapping website, the exact address is:

TPC Scottsdale
17020 North Hayden Road
Scottsdale, AZ 85255

Where do I park?

Click here for parking information and directions.

When do tournament and Coors Light Birds Nest gates open?

Tournament gates open at 7 am each day of tournament week (Monday – Sunday). Coors Light Birds Nest gates open at 3:30 pm Wednesday – Saturday of tournament week.

Where is Will Call?

Will Call is located at the main tournament entrance at the corner of 87th St and Bell Road. Will Call is open from 7 am until the conclusion of play.

Handicap Patron Information
  • Handicap parking is located in Lot 4 directly across from the Main Tournament Entrance.
  • Handicap seating areas are located on holes 16 and 18
  • Southwest Mobility offers free scooter rentals, on a first-come, first-served basis Tuesday – Sunday (7 a.m. to 6 p.m.)
  • Southwest Mobility’s rental location is just outside the main expo tent near the tournament entrance.
Are mobile phones allowed at the tournament?

Tournament attendees may now bring Mobile Devices, such as cell phones and other PDAs (Portable Digital Assistants), on to tournament grounds of the Waste Management Phoenix Open.

So as not to interfere with tournament play or disturb golfers or spectators, there are a few guidelines that must be followed:

  • Devices must be set on silent mode at ALL times while on tournament grounds.
  • Devices may be used for calls only in designated areas (Verizon Zones) which will be marked by signage.
  • Devices cannot be used as a camera once play begins on Thursday, February 4th.
  • Devices cannot be used as a video recorder at any time.
  • Devices must not be in sight near the rope-line in teeing areas, on the fairway or near the green. If patrons are not near the rope-line and well away from competitors, texting and emailing is permitted.

Tournament personnel will be monitoring device use throughout the tournament grounds. Fans who violate policy will be given two choices:

  1. Surrender the mobile device and retrieve it later by presenting a receipt at an area near the main gate when they leave the tournament.
  2. Leave the property immediately.

NOTE: The Waste Management Phoenix Open has developed a FREE iPhone App. It may be downloaded for free at the iTunes online store. The App features tournament information, live scoring, tee times, news and the ability to send updates in the form of text messages.

Are credit cards accepted at the tournament?

Visa, MasterCard, Discover Card & American Express are accepted by Will Call and concession stands.


Is there an age restriction for the Birds Nest?

Yes, the Coors Light Birds Nest is a 21-and-over venue. ID’s are checked at the entrance and no one under 21 will be admitted.


Golf Etiquette 101

Spectators will be subject to expulsion and the loss of ticket privileges for the following breaches of etiquette:

  •  Making rude, vulgar, or other inappropriate comments or gesture.
  • Verbal or physical harassment of players, volunteers, officials, or spectators
  • Distracting a player or any disruption of playBehavior that is unruly, disruptive, unsafe, or illegal in nature
  • Failing to follow the instruction of a championship official, volunteer, or security personnel.
Check The Weather

Check the weather forecast before you visit the Waste Management Phoenix Open and dress appropriately. Expect cool mornings and sunny afternoons, so dressing in layers is the best idea.

Inclement Weather Policy

Spectators will be alerted to weather that tournament officials identify as potentially dangerous. Weather warnings will be broadcast on the electronic leader boards that are located throughout the golf course. Spectators should take appropriate precautions upon observing any weather warnings and avoid hilltops/high places, golf carts, isolated trees and wire fences.

A prolonged blast on an air horn, repeated once, will indicate that tournament play has been suspended, all attendees should seek safe shelter immediately. Two short blast of an air horn, repeated once, will indicate play has resumed.

Must-Have Items

Sunscreen, hat, comfortable shoes and binoculars.


Have A Plan

There are basically two ways to watch a golf tournament. “Parade Style” is where you pick a spot and watch the field pass by or “Cross-Country Style” is where you follow a particular player or group around the course.


Arrive Early

Arrive early to reserve a spot, especially if you plan on watching the tournament “Parade Style.” On Thursday and Friday, groups are simultaneously started on the first and tenth holes. Most people watch the action on the back nine holes which may give you the opportunity to get a better view of the players on the front nine.


Daily Pairing Sheet & Map

Pick up a daily pairing sheet to find out when the players tee off and the order of the groups. Pairing sheets include a course map, and are available near the entrances and at selected other locations on the tournament grounds. The pros usually play in threesomes on Thursday and Friday and twosomes on the weekends. Check the scoreboards to find out who the leaders are, and where they are on course. One way to tell the players from a distance is to look for their caddies, who wear color-coded vests (green, white or yellow), which will be indicated on the daily pairing sheet.



Players are more receptive to requests for autographs after they have completed their round, so don’t interrupt them before or during their round. A good place to catch them is at the practice area, as most players will return there after they play their round.

You agree that you shall not seek autographs of players in order to sell such autographs, and you shall not pay another person to obtain an autograph for you.



Concession stands are located throughout the tournament grounds. For lunch or dinner, visit the Fry’s or Coca-Cola Food Courts. Souvenirs are located at the TPC Merchandise Tents, near the 1st tee and the main entrance.


Who is playing in this year’s Waste Management Phoenix Open?

A list of who is playing in the 2016 Waste Management Phoenix Open will be available in early January and will continually update through tournament week.

How can I find out what time my favorite players tee off?

Daily pairings will be published in the daily newspaper sports sections and will also be posted on the PGATour.comwebsite. Thursday and Friday pairings are determined before the tournament starts, with each golfer playing one day in the morning and the other day in the afternoon. Saturday and Sunday pairings are based on a player’s score, with the leaders teeing off last. Free daily pairing sheets will also be available at the tournament.


What are the best days to see celebrities?

Wednesday of Waste Management Phoenix Open week features the celebrity event. Wednesday, many celebrities and others take part in the annual Annexus Pro-Am, which begins at 8:30 am.


Will the Waste Management Phoenix Open be broadcast on TV or radio?

Yes, the 2016 Waste Management Phoenix Open will be broadcast nationally on television on The Golf Channel (Thursday and Friday) and NBC (Saturday and Sunday). In addition, the Waste Management Phoenix Open will also be broadcast on Sirius/XM Satellite Radio (Thursday — Sunday).

Are chairs permitted?

Collapsible chairs, without chair bags are permitted.


Accommodations near the TPC Scottsdale

Click Here for a list of hotels and resorts near TPC Scottsdale.


Transportation Companies

Visit the Scottsdale Convention and Visitors Bureau for a complete list of transportation options.


Bicycle and Motorcycle Parking

Fans riding bicycles to the Waste Management Phoenix Open can park and lock them at the City of Scottsdale pavilion in the park between Lots 3 and 4. Motorcycle riders without a parking pass should park in Lot H or W.


MasterCard Benefits

Cardholders are entitled to premium hospitality tickets, complimentary ticket upgrades and discounts; all you need is your MasterCard®.

Win your way in to MasterCard’s Best Seats in the House! All cardholders will have a chance to win upgraded tickets at the tournament during competitive rounds – for more information on how to win check the course map when you arrive at the Waste Management Phoenix Open.

Additional benefits include 10% savings on select daily and weekly tickets, concessions and merchandise, only when you pay for your purchases with your MasterCard. Want more MasterCard Golf benefits? Visit and find out how Mastercard gets you inside the game.

Who are The Thunderbirds?

The Thunderbirds began in 1937, when the Phoenix Chamber of Commerce expanded its role as a convention and tourism bureau. There was a need for a special events committee to venture into new fields. Five young executives were selected to lead the committee. The Phoenix Chamber of Commerce suggested that the committee become an “official” group and expand its membership. Each of the five then selected ten additional members to make up a committee of 55. The Thunderbird name was chosen because the emblem of the Phoenix Chamber of Commerce was, and still is, a Thunderbird derived from American Indian symbols.

One of the early inductees was Bob Goldwater, an avid golfer. Goldwater thought it would be a great idea to sponsor a golf tournament. That first year, Goldwater sold the tickets, recruited volunteers and set up the golf course at the Phoenix Country Club. The Phoenix Open caught on, and in 79 years, has developed into one of the leading stops on the PGA TOUR. Goldwater was Tournament Chairman from 1934 through 1951 and is affectionately called the “Father of The Phoenix Open.” Active Thunderbird membership is limited to 55 members. Each has demonstrated a sincere interest in sports and a dedication to community affairs. All Thunderbird activities and events are the prime responsibility of these Active Thunderbirds and are under the watchful eye of the Big Chief and Thunderbird Council. When a Thunderbird reaches the age of 45, their status changes from Active to that of Life Member. Although they are relieved of continuous duties, it is not unusual to see a Life Thunderbird lending a helping hand at The Waste Management Phoenix Open or one of the many other Thunderbird-sponsored events. To date, there are over 300 members comprising The Thunderbirds organization.

How do I become a Thunderbird?

To become an active Thunderbird you must be nominated by at least two “Active Thunderbirds.” Nominated persons are then voted upon by the 55 “Active” members.

If I’m not a Thunderbird, how do I volunteer at The Waste Management Phoenix Open?

Each and every year, the Waste Management Phoenix Open relies on thousands of volunteers and an abundance of community support to host a successful event. If you’d like to volunteer for the 2016 Waste Management Phoenix Open, please check back this fall to register as a volunteer.

Who is “The Big Chief?”

The Thunderbirds have elected Danny Calihan as Big Chief (president) of their organization for the 2015-2016 fiscal year.


Who is the “Executive Director of The Thunderbirds?”

John Bridger is the Executive Director of the organization. Bridger is responsible for the general management of the Waste Management Phoenix Open as well as directing the day-to-day operations for the Thunderbirds. Bridger is an Arkansas native and was raised in Wellton, Arizona. He is a graduate of Northern Arizona University and later went on to receive accreditation’s from Northwestern University and The University of Virginia. Prior to coming to The Thunderbirds, Bridger served as executive vice president for Bank of America in Dallas, Texas, and was directly responsible for more than 425 bank centers and 4,800 banking associates.

Who is the “2016 Waste Management Phoenix Open Tournament Chairman?”

Dan Mahoney

Who is the “2016 Assistant Tournament Chairman?”

Andy Markham

Who are the other “Active Members?”

The Thunderbird roster and directory are not published for public viewing.


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