Frequently Asked Questions

Are there restrictions on what I can bring onto the tournament grounds?

Items that are prohibited from being brought into the tournament include:

  • Please review the 2020 Security Procedures for more information.
  • The sale or give-away of tournament tickets and badges at the tournament site is prohibited except by Thunderbirds.

View Full Ticket Policy
How Do I Get Tickets?

Children ages 17 & under are free when accompanied by an adult (General Admission Only). The Waste Management Phoenix Open is never sold out and tickets will be available at the gate during tournament week.

For Ticket or Hospitality Packages or Corporate opportunities CLICK HERE.

Who is Waste Management?

Waste Management (NYSE: WM), based in Houston, Texas, is the leading provider of comprehensive waste management services in North America. Through its subsidiaries, the company provides collection, transfer, recycling and resource recovery, and disposal services. It is also a leading developer, operator and owner of landfill gas-to-energy facilities in the United States. The company’s customers include residential, commercial, industrial, and municipal customers throughout North America. For more information, please visit Waste Management’s corporate web site at

Where is the TPC Scottsdale located?

Between Scottsdale Road and the Loop 101 Freeway (Pima Road), north of Frank Lloyd Wright Blvd. Detailed maps are available in the “Course” or “Directions & Parking” sections of this website. If you wish to look up the address on your favorite mapping website, the exact address is:

TPC Scottsdale
17020 North Hayden Road
Scottsdale, AZ 85255

Where do I park?

Click here for parking information and directions.

When do tournament and Coors Light Birds Nest gates open?

Tournament gates open at 7 am each day of tournament week (Monday – Sunday). Coors Light Birds Nest gates open at 3:30 pm Wednesday – Saturday of tournament week.

Where is Will Call?

WM Phoenix Open Will Call has moved across the street from the main entrance and is now located north of Bell Road between Hayden and 82nd Street. Will Call is open from 7am until the conclusion of play.

For Birds Nest Will Call information, visit

Handicap Patron Information
  • Handicap parking is located in Lot 4 directly across from the Main Tournament Entrance.
  • Handicap seating areas are located on holes 16 and 18
  • Southwest Mobility offers free scooter rentals, on a first-come, first-served basis Tuesday – Sunday (7 a.m. to 6 p.m.)
  • Southwest Mobility’s rental location is just outside the main expo tent near the tournament entrance.

Are mobile phones allowed at the tournament?

Tournament personnel will be monitoring device use throughout the tournament grounds. Fans who violate policy will be given two choices:

  1. Surrender the mobile device and retrieve it later by presenting a receipt at an area near the main gate when they leave the tournament.
  2. Leave the property immediately.
Are credit cards accepted at the tournament?

Visa, MasterCard, Discover Card & American Express are accepted by Will Call and concession stands.


Is there an age restriction for the Birds Nest?

Yes, the Coors Light Birds Nest is a 21-and-over venue. ID’s are checked at the entrance and no one under 21 will be admitted.


Golf Etiquette 101

Spectators will be subject to expulsion and the loss of ticket privileges for the following breaches of etiquette:

  • Making rude, vulgar, or other inappropriate comments or gesture.
  • Verbal or physical harassment of players, volunteers, officials, or spectators
  • Distracting a player or any disruption of play, behavior that is unruly, disruptive, unsafe, or illegal in nature
  • Failing to follow the instruction of a championship official, volunteer, or security personnel.

Check The Weather

Check the weather forecast before you visit the Waste Management Phoenix Open and dress appropriately. Expect cool mornings and sunny afternoons, so dressing in layers is the best idea.

Inclement Weather Policy

Spectators will be alerted to weather that tournament officials identify as potentially dangerous. Weather warnings will be broadcast on the electronic leader boards that are located throughout the golf course. Spectators should take appropriate precautions upon observing any weather warnings and avoid hilltops/high places, golf carts, isolated trees and wire fences.

A prolonged blast on an air horn, repeated once, will indicate that tournament play has been suspended, all attendees should seek safe shelter immediately. Two short blast of an air horn, repeated once, will indicate play has resumed.

Must-Have Items

Sunscreen, hat, comfortable shoes and binoculars.


Have A Plan

There are basically two ways to watch a golf tournament. “Parade Style” is where you pick a spot and watch the field pass by or “Cross-Country Style” is where you follow a particular player or group around the course.


Arrive Early

Arrive early to reserve a spot, especially if you plan on watching the tournament “Parade Style.” On Thursday and Friday, groups are simultaneously started on the first and tenth holes. Most people watch the action on the back nine holes which may give you the opportunity to get a better view of the players on the front nine.


Daily Pairing Sheet & Map

Pick up a daily pairing sheet to find out when the players tee off and the order of the groups. Pairing sheets include a course map, and are available near the entrances and at selected other locations on the tournament grounds. The pros usually play in threesomes on Thursday and Friday and twosomes on the weekends. Check the scoreboards to find out who the leaders are, and where they are on course. One way to tell the players from a distance is to look for their caddies, who wear color-coded vests (green, white or yellow), which will be indicated on the daily pairing sheet.



Players are more receptive to requests for autographs after they have completed their round, so don’t interrupt them before or during their round. A good place to catch them is at the practice area, as most players will return there after they play their round.

You agree that you shall not seek autographs of players in order to sell such autographs, and you shall not pay another person to obtain an autograph for you.



Concession stands are located throughout the tournament grounds. For lunch or dinner, visit the Fan Zone. Souvenirs are located at the TPC Merchandise Tents, near the 1st tee and the main entrance.


Who is playing in this year’s Waste Management Phoenix Open?

CLICK HERE to see the list of who is playing in the 2020 Waste Management Phoenix Open. The field will continually be updated through tournament week.

How can I find out what time my favorite players tee off?

Daily pairings will be published in the daily newspaper sports sections and will also be posted on the website. Thursday and Friday pairings are determined before the tournament starts, with each golfer playing one day in the morning and the other day in the afternoon. Saturday and Sunday pairings are based on a player’s score, with the leaders teeing off last. Free daily pairing sheets will also be available at the tournament.


What are the best days to see celebrities?

Wednesday of Waste Management Phoenix Open week features the celebrity event. Wednesday, many celebrities and others take part in the annual Annexus Pro-Am, which begins at 8:30 am.


Will the Waste Management Phoenix Open be broadcast on TV or radio?

Yes, the 2021 Waste Management Phoenix Open will be broadcast nationally on television on GOLF (Thursday and Friday) and GOLF / CBS (Saturday and Sunday). In addition, the Waste Management Phoenix Open will also be broadcast on Sirius/XM Satellite Radio (Thursday — Sunday).

Are chairs permitted?

Collapsible chairs, without chair bags are permitted.


Accommodations near the TPC Scottsdale

Click Here for a list of hotels and resorts near TPC Scottsdale.


Transportation Companies

Visit the Experience Scottsdale website for a complete list of transportation options.


Bicycle and Motorcycle Parking

Fans riding bicycles to the Waste Management Phoenix Open can park and lock them at the City of Scottsdale pavilion in the park between Lots 3 and 4. Motorcycle riders without a parking pass should park in Lot H or W.


Who are The Thunderbirds?

The Thunderbirds began in 1937, when the Phoenix Chamber of Commerce expanded its role as a convention and tourism bureau. There was a need for a special events committee to venture into new fields. Five young executives were selected to lead the committee. The Phoenix Chamber of Commerce suggested that the committee become an “official” group and expand its membership. Each of the five then selected ten additional members to make up a committee of 55. The Thunderbird name was chosen because the emblem of the Phoenix Chamber of Commerce was, and still is, a Thunderbird derived from American Indian symbols.

One of the early inductees was Bob Goldwater, an avid golfer. Goldwater thought it would be a great idea to sponsor a golf tournament. That first year, Goldwater sold the tickets, recruited volunteers and set up the golf course at the Phoenix Country Club. The Phoenix Open caught on, and in 79 years, has developed into one of the leading stops on the PGA TOUR. Goldwater was Tournament Chairman from 1934 through 1951 and is affectionately called the “Father of The Phoenix Open.” Active Thunderbird membership is limited to 55 members. Each has demonstrated a sincere interest in sports and a dedication to community affairs. All Thunderbird activities and events are the prime responsibility of these Active Thunderbirds and are under the watchful eye of the Big Chief and Thunderbird Council. When a Thunderbird reaches the age of 45, their status changes from Active to that of Life Member. Although they are relieved of continuous duties, the term “Never Life” was adopted in the early 2000’s as it is not unusual for Life Thunderbirds to remain very active at the tournament and other Thunderbird-sponsored events year-round. To date, there are nearly 350 members comprising The Thunderbirds organization.

How do I become a Thunderbird?

To become an active Thunderbird you must be nominated by at least two “Active Thunderbirds.” Nominated persons are then voted upon by the 55 “Active” members.

If I’m not a Thunderbird, how do I volunteer at The Waste Management Phoenix Open?

Each and every year, the Waste Management Phoenix Open relies on thousands of volunteers and an abundance of community support to host a successful event. If you’d like to volunteer for the 2021 Waste Management Phoenix Open, please CLICK HERE.

Who is “The Big Chief?”

The Thunderbirds have elected Tim Woods as Big Chief (president) of their organization for the 2020-2021 fiscal year.


Who is the “Executive Director of The Thunderbirds?”

Chance Cozby is the Executive Director of The Thunderbirds and is responsible for the general management of the Waste Management Phoenix Open as well as directing the day-to-day operations for The Thunderbirds. Cozby assumes the role of Executive Director after spending more than 20 years at PING, where he was responsible for player development, contract negotiations and management of the PING Worldwide Tour team. A member of The Thunderbirds since 2010, Cozby was the Tournament Chairman for the 2019 Waste Management Phoenix Open and Big Chief of The Thunderbirds and President of Thunderbirds Charities in 2020.

Who is the “2021 Waste Management Phoenix Open Tournament Chairman?”

Scott Jenkins

Who is the “2021 Assistant Tournament Chairman?”

Michael Golding

Who are the other “Active Members?”

The Thunderbird roster and directory are not published for public viewing.


How can I stay up to date on Thunderbirds Charities news?

You can check out our website by visiting or view our Thunderbird Charities Annual Newsletter here!

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