VOLUNTEER

VOLUNTEER REGISTRATION FOR THE 2024 WM PHOENIX OPEN COMING IN THE FALL

Thank you for your interest in volunteering for the WM Phoenix Open, we truly could not host the Greatest and Greenest Show on Grass without you! Registration for the 2024 WM Phoenix Open begins in October, 2023.

MINIMUM REQUIREMENTS FOR A VOLUNTEER:

• All must be a minimum of 18 years of age or older
• Available to work three shifts between Monday 2/5 – Sunday 2/11, 2024, may work additional days as well.
• Typical shifts run from beginning of play until end of play each day.
• Flexible in volunteer assignment.
• Ambulatory ability to walk 18 holes or stand for long periods of time.

Possible Volunteer Committees

GALLERY MANAGEMENT 

Gallery Management Ambassadors are given a unique inside and outside-the ropes tournament experience. They are responsible for managing gallery noise & traffic, reinforcing health & safety policies, leading by example, and providing a world-class guest experience.

Gallery Management Ambassadors will be assigned to a specific hole (1 – 18) or high traffic areas (such as practice locations, crosswalks, and hospitality zones).

COMPETITION SUPPORT: WALKING SCORER 

The Walking Scorer role is a prestigious and critical ShotLink volunteer position that requires mental  and physical stamina, attention to detail, and a thorough understanding of the game of golf. The Walking Scorer    accompanies a group of up to 3 players in order to keep their score, track specific statistics, and provide real- time data capture that informs all aspects of the ShotLink system. Walking scorers should have the physical ability to easily keep pace with their group across all 18 holes without a break and in varying weather conditions. For reference 18 holes will vary from 5-6 miles or roughly 10,000 steps. They should be comfortable using a handheld digital device to record each shot, as well as the voice radio with a headset that allows for constant communication with the ShotLink staff.

Walking Scorer volunteers are required to complete a 1- hour online training course, a 1-hour in-person training that occurs prior to tournament week and should be  available for the Wednesday Pro-Am, and at least two additional tournament days.

COMPETITION SUPPORT: SHOTLINK MOBILE SPOTTER (FORMERLY LBO’S AND SPOTTERS)

As ShotLink transitions into its most recent development (ShotLink 2.0), the LBO role will transition as well. Under Competition Support, the LBO and Spotter committee will now merge and become one committee – ShotLink Mobile Spotters (SMS). This new committee is essential to ShotLink being able to collect and distribute real time scoring and statistical data. ShotLink will now feature a PGA TOUR On-Course Scoring Tech on each hole. Under the leadership of the Scoring Tech, the ShotLink Mobile Spotters will help locate and flag shots that miss the fairway/green, assist with ball flight from the tee, and relay pertinent information to the Scoring Tech such as penalty situations, obstructed shots, and detailed from locations. This new role will help deliver real-time distance data and statistics to be immediately computed and distributed to Scoreboards, TV, Internet, Gaming, and Mobile Applications. Volunteers should have a basic knowledge of the game of golf and a commitment to timeliness, accuracy, and attention to detail. Effective teamwork and communication are essential in this role. All Mobile Spotters should be physically able to walk around their assigned hole for the duration of their shift in potentially varied weather conditions. Quickly locating shots not in view for the Scoring Tech or Camera System is a key function of this role as it is vital to be able to gain accurate insight into the location of each shot.

Requirements to be a Competition Support ShotLink Mobile Spotter:

• Must complete a short online training course.
• Must attend a short virtual or in-person training session prior to tournament week.
• Must complete ShotLink disclosure form.
• Must be 18 or over.

CONCESSIONS 

Volunteers take part in the energetic and fast-paced food and beverage venues around the TPC Stadium Course. Shifts are 7 hours in length and duties include cash register operation, stock replenishment and drink dispensing. Volunteers are assigned to their duty station upon check-in depending on weather and tournament conditions. Tan or khaki pants, shorts or skorts and comfortable shoes are the uniform prerequisites.

SECURITY 

Volunteers staff the entrance to various venues on and around the tournament course. Even though multiple security agencies are employed during tournament week it’s our Security volunteers who are the first and last point of contact for our guests experiencing the WM Phoenix Open. Effective communication skills and attention to detail are necessary. Duties may include providing information to spectators; familiarity with the required credentials for each venue entry point; and crowd control all around the TPC and at the main Clubhouse. Some special assignments may include escorting special guests to various venues, provide egress for the players off the course during bad weather or darkness as well as escorting players back on to the course, to resume play. Security volunteers are asked to wear tan or khaki pants and be prepared for variable weather conditions; the cool morning air often turns into a hot day. A safety vest is issued to identify our volunteer security while at their assigned post.

STANDARD BEARERS

Accompany each group of players with a standard that shows player names and scores in relation to par on a cumulative basis. Please note this committee has volunteers walking 18 holes or up to 5 hours per shift while carrying a standard.

TRANSPORTATION 

Volunteers receive, inventory and control the issuance of tournament Ford Courtesy Cars. Volunteers on this committee will meet players, officials, and designated guests at the airport and assist them with their receiving their vehicle. The largest need in this committee falls at the beginning and end of tournament week. Volunteers must be over 25 years of age and have a valid driver’s license with a clean driving record.

Thank you for volunteering and paying it forward through your time and effort!